RLalique.com

The Fine Print

1. If any item in our For Sale Section has a price listed with it, the price is fixed.

2. Shipping is not included in the listed price. Insurance is required to be purchased on all shipments. We generally ship UPS worldwide. UPS does not deliver to post office boxes. All items are shipped double boxed except some small items that are so over-packed and over boxed, that double boxing is not necessary.

3. All items in our For Sale Section are sold with two assurances. These assurances are made only to the purchaser and are only for the use of the purchaser. Third parties, including any subsequent purchasers of the item cannot rely on any assurances given to the purchaser by us, and purchaser agrees not to attempt to pass on any such assurances. The assurances are as follows:

First, that the item purchased is an authentic RLalique item. There are two exceptions to this assurance. First, if we say in the specific For Sale Ad that the item is something else, such as Modern Lalique Crystal or a modern book of some kind, then obviously it's not RLalique. Second, if the item appears in a subsection of items where the subsection is clearly labeled as containing items other than RLalique, then in this instance the assurance of it being RLalique also does not apply. Any claim arising under or from this assurance is limited to the amount of the purchase price of the item.

The second assurance is quite simple and is made in lieu of all other warranties, representations or assurances of any kind, however and whenever made. The Satisfaction Assurance is:

If for any reason or no reason, you are unhappy with your purchase when you receive it, you can notify us the day it arrives via email, that you are returning it. You send it back to us the next day (except if you get it on Saturday, you would ship on Monday), shipped the same method we shipped to you, and when it arrives back to us in the same condition we sent it to you, we will issue a full refund less our shipping cost to you, and any bank fees we incur in processing your payment and refund. The caveats: If you do not notify us the day it arrives (a day later will not do), if you do not ship the next day by the same way we shipped to you (a few days later will not do), or if it does not arrive back to us in the same condition we sent it to you (you dropped it while unpacking will not do!!!), then there is no refund. This satisfaction assurance allows you, as the purchaser, to evaluate the item and not rely on any assurances or statements anyone makes concerning the item. The satisfaction assurance is in lieu of all others, and it allows you to decide to just return the item for no reason at all, so long as you do it under the terms of the assurance as spelled out. So you don’t have to rely on what we tell you, you don’t have to hope it looks as good at your house as it does in the photos. You can just send it back because you changed your mind, so long as you follow the terms of the satisfaction assurance.

If there are security or other stickers on the item when it is shipped, and these stickers are missing, or tampered with in any way, the item cannot be returned for any reason. This would include no return under the Satisfaction Assurance, and would override that assurance.

International returns must be accompanied by all required customs forms properly and fully completed indicating that the shipment is a merchandise return, including any necessary accompanying documentation and details to ensure that no customs duties or fees will be charged as a result of the importation of the item into the United States. The Satisfaction Assurance is void if this condition is not met, and no refund will be issued.

4. We do not typically hold items for perspective purchasers who are considering a purchase, though repeat customers may obtain a hold for up to 24 hours in certain circumstances. Once a purchaser indicates a desire to purchase a specific item, an email Purchase Agreement is sent to the purchaser, along with payment instructions. The forwarding of the Purchase Agreement email is not an agreement to sell or to hold the item. Once the email is received back from the perspective purchaser and payment is received, items are shipped within 5 business days unless indicated otherwise in the Purchase Agreement email. We reserve the right to cancel any sale up until the time of delivery of the item, and to refund any payment received and cancel any transaction up until the time of delivery.

5. Payments for purchases are made via wire transfer for all purchases in excess of $3000. Bank wire details are supplied in the Purchase Agreement email. Purchases under $3000 can be made via credit card, with acceptable identification and address confirmation from the purchaser, subject to our approval as well as our bank and the credit card company.

6. All items are offered subject to prior sale or withdrawal.

7. Insurance claims for damage or loss in shipment are the responsibility of the purchaser. We will work with you in providing information for any such claim to the carrier or their insurer.

8. Items are shipped to the address designated by the purchaser. We are not responsible for any loss that results from an incorrect or invalid address being supplied, or for the failure of delivery to the designated address. We will not ship to post office boxes or drop boxes.

9. Items may be picked up in person after arrangements are made with us, however sales tax must be added to the purchase price for any such Arizona pick-ups.

10. Items shipped to Arizona addresses require sales tax to be paid on the purchase price.

11. Customs or import duties for foreign purchasers are the responsibility of the purchaser. We are not responsible for any customs, tax, fee or duty issues that arise for international shipments.

12. Purchaser acknowledges that the item being purchased is for sale in Scottsdale Arizona, that all communications concerning the item are being transmitted to Scottsdale Arizona, that the item is located in Scottsdale Arizona, that payment made for the item is being transmitted directly or indirectly to the account of Seller in Scottsdale, Arizona, and that the item will be shipped to Purchaser from Scottsdale Arizona. Purchaser agrees that any claims of any kind or nature whatsoever, or any litigation with respect to any purchase, must be made in Maricopa County, Arizona, where the cities of Phoenix and Scottsdale Arizona are located, and further agrees that the law to be applied to any claim of any kind or nature whatsoever, wherever or however made is governed by the laws of Scottsdale Arizona. Claims, damages, and awards of any kind, in litigation or otherwise which are made by the purchaser are limited to the actual purchase price paid. Consequential, punitive, and any other damages of any kind or nature whatsoever are waived by the purchaser.

13. Purchaser acknowledges that if not for the agreement of purchaser to these terms and conditions, that Seller would not sell to Purchaser.

14. This page was last updated on March 20, 2013.

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